Terms & Conditions
# Healthy Living Spas - SMS Terms and Conditions & Privacy Policy ## SMS Terms and Conditions **Last Updated: February 16, 2026** ### Agreement to Receive SMS Messages By providing your mobile phone number to Healthy Living Spas, you agree to receive text (SMS) messages from Healthy Living Spas powered by The Spa Solution. These messages may include: - Appointment reminders and confirmations - Delivery notifications and coordination - Service updates and scheduling - Order status updates - Customer support responses - Account notifications - Promotional offers and marketing messages ### Message Frequency Message frequency varies based on your activity and preferences. You may receive appointment reminders, service notifications, and occasional promotional messages. Promotional messages will not exceed 4 messages per month unless you specifically request additional information. ### Consent and Opt-In By opting in to receive SMS messages, you certify that you are the authorized user of the mobile phone number provided or have obtained permission from the authorized user. Your consent to receive SMS messages is not a condition of purchase. You may still conduct business with Healthy Living Spas without subscribing to SMS notifications. ### Standard Message and Data Rates Message and data rates may apply based on your mobile carrier's plan. Please contact your mobile carrier for details on your specific plan and any charges that may apply. Healthy Living Spas and The Spa Solution are not responsible for any charges incurred from your mobile carrier. ### How to Opt Out You may opt out of receiving SMS messages at any time by replying with any of the following keywords: - STOP - STOPALL - UNSUBSCRIBE - CANCEL - END - QUIT After sending a STOP message, you will receive one final confirmation message. No further messages will be sent unless you re-opt in. Please allow up to 24 hours for your opt-out request to be fully processed. ### How to Get Help For assistance, reply HELP to any message or contact us directly at: - Phone: 217-722-3975 - Email: contact@healthylivingpoolandspa.com - Address: 203 Adams St Mahomet, IL 61853 ### Privacy and Data Usage Your mobile phone number and message history will be stored securely and used solely for the purposes outlined in these terms. We will not sell, rent, or share your mobile information with third parties for their marketing purposes without your explicit consent. For complete details on how we collect, use, and protect your information, please review our Privacy Policy below. ### Supported Carriers This SMS service is available on major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Service availability may vary by carrier. ### Service Modifications Healthy Living Spas and The Spa Solution reserve the right to modify or discontinue the SMS service at any time with or without notice. We may also modify these terms and conditions at any time. Continued use of the SMS service after changes indicates your acceptance of the updated terms. ### Disclaimer SMS messages are provided as a convenience. Healthy Living Spas and The Spa Solution are not responsible for: - Delayed or undelivered messages due to carrier issues - Messages received while roaming internationally - Technical issues that may prevent message delivery - Any reliance on SMS messages for time-sensitive communications For critical or time-sensitive matters, please contact Healthy Living Spas directly by phone. ### User Conduct You agree not to: - Send spam or unsolicited messages through our reply system - Use the SMS service for any illegal or unauthorized purpose - Attempt to interfere with or disrupt the SMS service - Harass, abuse, or threaten Healthy Living Spas staff via SMS Violation of these terms may result in immediate termination of SMS services. ### Contact Information For questions about these SMS Terms and Conditions, contact: **Healthy Living Spas** Phone: 217-722-3975 Email: contact@healthylivingpoolandspa.com Address: 203 Adams St Mahomet, IL 61853 **The Spa Solution (Platform Provider)** Website: www.thespasolution.com Email: support@thespasolution.com